1. What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit our websites at pragaticai.com and app.pragaticai.com. They are widely used to ensure website functionality, remember user preferences, and provide analytical insights.

2. Categories of Cookies We Use

• Strictly Necessary Cookies: Essential for platform login, authentication session security, and dashboard navigation.
• Performance & Analytics Cookies: Measure website traffic, page view duration, and interaction metrics to optimize user experience.
• Functional Cookies: Remember custom settings, language choices (English, Hindi, Spanish, French), and chat simulator preferences.

3. International Data Protection Standards

Pragatic AI adheres to international privacy principles across jurisdictions:

• EU & UK GDPR Compliance: Respecting data subject rights, legal grounds for processing, ePrivacy cookie consent, and Standard Contractual Clauses (SCCs).
• California Consumer Privacy Act (CCPA / CPRA): Empowering California residents with the Right to Know, Right to Delete, and Right to Opt-Out of personal data sales (Note: Pragatic AI does NOT sell personal data).
• Global Data Subject Requests (DSR): Users globally can request data exports, access summaries, or account deletions by contacting privacy@pragaticai.com.

4. Managing & Disabling Cookies

You can manage or block cookies through your web browser settings. Please note that disabling essential cookies may impact dashboard authentication and simulator interactivity on app.pragaticai.com.